Privacy Policy – Rahaf Al Fakhama (rahalalfakhama.com)
Last Updated: 04-06-2025
At Rahaf Al Fakhama, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address, payment information.
- Order Details: Products ordered, transaction history.
- Device Information: IP address, browser type, time zone, cookies.
- Behavioral Data: Pages visited, time spent, navigation patterns.
2. How We Use Your Information
We use your data to:
- Process and fulfill orders.
- Communicate order status, updates, and customer service messages.
- Personalize your shopping experience.
- Improve our website and services.
- Send promotional offers and newsletters (only with your consent).
3. Data Protection
We implement appropriate security measures to protect your personal data, including:
- SSL encryption for transactions.
- Secure servers and payment gateways.
- Restricted access to personal information.
4. Cookies
Our website uses cookies to:
- Enhance browsing experience.
- Track usage patterns.
- Remember user preferences.
You can disable cookies via your browser settings, though it may affect functionality.
5. Third-Party Sharing
We do not sell or rent your personal information.
However, we may share your data with:
- Delivery partners (to ship your order).
- Payment processors (to complete transactions).
- Analytics tools (to understand website usage).
These third parties are required to protect your data and use it only for specific purposes.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data.
- Request corrections or deletion.
- Withdraw consent for marketing at any time.
To exercise these rights, contact us at info@rahalalfakhama.com.
7. Data Retention
We retain your data as long as needed to fulfill orders, comply with legal obligations, and for fraud prevention.
8. Changes to This Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page with an updated revision date.
9. Contact Us
For questions or concerns:
Email: info@rahalalfakhama.com
Phone/WhatsApp: +966 56 769 7322