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privacy policy

Privacy Policy – Rahaf Al Fakhama (rahalalfakhama.com)
Last Updated: 04-06-2025

At Rahaf Al Fakhama, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address, payment information.
  • Order Details: Products ordered, transaction history.
  • Device Information: IP address, browser type, time zone, cookies.
  • Behavioral Data: Pages visited, time spent, navigation patterns.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders.
  • Communicate order status, updates, and customer service messages.
  • Personalize your shopping experience.
  • Improve our website and services.
  • Send promotional offers and newsletters (only with your consent).

3. Data Protection

We implement appropriate security measures to protect your personal data, including:

  • SSL encryption for transactions.
  • Secure servers and payment gateways.
  • Restricted access to personal information.

4. Cookies

Our website uses cookies to:

  • Enhance browsing experience.
  • Track usage patterns.
  • Remember user preferences.
    You can disable cookies via your browser settings, though it may affect functionality.

5. Third-Party Sharing

We do not sell or rent your personal information.
However, we may share your data with:

  • Delivery partners (to ship your order).
  • Payment processors (to complete transactions).
  • Analytics tools (to understand website usage).

These third parties are required to protect your data and use it only for specific purposes.


6. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data.
  • Request corrections or deletion.
  • Withdraw consent for marketing at any time.

To exercise these rights, contact us at info@rahalalfakhama.com.


7. Data Retention

We retain your data as long as needed to fulfill orders, comply with legal obligations, and for fraud prevention.


8. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page with an updated revision date.


9. Contact Us

For questions or concerns:

Email: info@rahalalfakhama.com
Phone/WhatsApp: +966 56 769 7322

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